机场接待客人常用英语口语对话

一．Receiving Guests at the Airport

机场接待客人常用英语口语对话

Guest (G ): Excuse me, are you the Fortune Hotel airport rep. ?

Airport Representative (AR ): Yes, Mr... ?

G: I’m Robert Hilton from the American Andrew Rice Origin Foundation.

AR: My name is Su Hui, I’m here to meet you. Welcome to Shanghai!

G: Glad to meet you.

AR: The pleasure is mine. Is this your first visit to China, Mr. Hilton?

G: Yes. Its my very first. I’m looking forward to seeing your beautiful country.

AR: I hope you will have a pleasant stay here.

G: Thank you. I’m sure I will.

AR: Is this all your baggage?

G: Yes, it’s all here.

AR: We have a car over there to take you to our hotel.

G: That’s fine.

AR: Let me help you with that suitcase. Shall we go?

G: Yes, thank you for all your trouble.

AR: No trouble at all. This way, please.

句型操练

You must be our long-expected guest, Mr.X from the U.S.

您一定是我们盼望已久的客人，从美国来的X先生吧！

Very nice/glad/pleased to meet you.

幸会

I'm delighted to meet you at last.

很高兴终于见到您了。

It was nice meeting you./I'm so pleased to have(finally) met you./

很高兴见到您。（道别用语）

How was your journey?

您旅途如何？

I hope you've had a pleasant flight/trip.

旅途愉快吧！

I hope you'll enjoy your stay here.

希望您在此过得愉快。

Hope you'll have a pleasant/enjoyable stay here.

祝你们在此逗留愉快。

We've been expecting you ever since you sent us the fax informing us of your date of arrival.

自从您把来访日期传真给我们后，我们一直在期待着您的到来。

And I'll be very happy if I can help you with anything.

如能为您效，我将十分高兴。

May I help you with your baggage/luggage?

我替您拿行李好吗？

Is there anything I can do for you?

有什么事需要我帮忙吗？

How nice to see you again!

再次见到您真高兴。

I've heard so much about you. Glad to meet you.

久闻大名，今日相见荣幸之至。

You must be very tired after such a long trip.

长途旅行之后，您一定累了。

We were held up for a few hours at Hong Kong Airport because of a small accident. But on the whole we had a smooth flight.

因为一个小小的事故，我们在香港机场滞留了几个小时。但总的来说，旅途还是很顺利的。

Now shall we go and collect your luggage.

现在我们去取行李吧。

Patterns

We've been expecting you.

We are glad you could come.

Welcome to China / Nanjing / our bank

Is this your first trip to Nanjing? / Is this the first time that you come to Nanjing?

I hope you will enjoy your stay here / have a good time here.

句型

我们一直在恭侯您。

很高兴您能来。

欢迎您到中国／南京／我行来。

这是您第一次来南京吗？

希望您过得愉快！

Dialogues

1

(At the airport)

A：Hello, I am John Smith.

B：We've been expecting you, Mr. Smith. I’m Li Lin from ICBC, Nanjing Branch.

A：Oh, nice to meet you, Mr. Li.

B：May I help you with your suitcase?

A：Oh, thank you, but I can manage it myself.

B：Would you please put them in the trunk?

A：Oh, sure. Is that OK?

B：OK. Please fasten your seat belt. We will soon be on the expressway.

对话

1

（在机场）

A：您好，我是约翰·史密斯。

B：我们一直在恭侯您，史密斯先生。我是中国工商银行南京分行的李林。

A：哦，很高兴见到您，李先生。

B：我可以帮您提行李吗？

A：哦，谢谢，我自己来。

B：请把它们放在车斗里，可以吗？

A：好的。这样可以吗？

B：可以。请系好您的安全带。我们很快要上高速公路了。

2

A：Welcome to Nanjing, Mr. Smith.

B：Thank you. I'm very glad to meet you.

A：Is this your first trip to Nanjing?

B：Yes. And I've never been to China before.

A：I hope you will enjoy your stay here.

B：I will. Thank you very much.

2

A：欢迎您到南京来，史密斯先生。

B：谢谢。很高兴见到您。

A：这是您第一次来南京吗？

B：是的。我之前从来没有来过中国。

A：希望您在这里过得愉快。

B：我会的。非常感谢。

3

A：Excuse me, but are you Mr. Green from the United States?

B：Yes, I am.

A：We are glad you could come, Mr. Green. Is this the first time that you come to China?

B：No. I've been to China three times.

A：Which cities have you been to?

B：Well, I've been to Beijing and Shanghai. But it’s the first time I come to Nanjing.

A：I hope you will have a good time here. Mr. Green, this is Mr. Li Lin. Xiao Li, this is Mr. Green from the United States.

C：Nice to meet you, Mr. Green. I am the manager of the International Business Department. Welcome to our bank.

B：Thank you. I'm very pleased to be here.

3

A：请问您是美国来的格林先生吗？

B：是的。

A：很高兴您能来，格林先生。这是您第一次来中国吗？

B：不，我来过中国三次了。

A：您去过哪些城市？

B：我去过北京和上海。但这是我第一次来南京。

A：希望您在这里过得愉快。格林先生，这是李林先生。小李，这是美国来的格林先生。

C：很高兴见到您，格林先生。我是国际业务部的经理。欢迎来我行。

B：谢谢。我很高兴来这里。

物业安保培训方案

为规范保安工作，使保安工作系统化/规范化,最终使保安具备满足工作需要的知识和技能，特制定本教学教材大纲。

一、课程设置及内容全部课程分为专业理论知识和技能训练两大科目。

其中专业理论知识内容包括：保安理论知识、消防业务知识、职业道德、法律常识、保安礼仪、救护知识。作技能训练内容包括：岗位操作指引、勤务技能、消防技能、军事技能。

二．培训的及要求培训目的

1）保安人员培训应以保安理论知识、消防知识、法律常识教学为主，在教学过程中，应要求学员全面熟知保安理论知识及消防专业知识，在工作中的操作与运用，并基本掌握现场保护及处理知识2）职业道德课程的教学应根据不同的岗位元而予以不同的内容，使保安在各自不同的工作岗位上都能养成具有本职业特点的良好职业道德和行为规范）法律常识教学是理论课的主要内容之一，要求所有保安都应熟知国家有关法律、法规，成为懂法、知法、守法的公民，运用法律这一有力武器与违法犯罪分子作斗争。工作入口门卫守护，定点守卫及区域巡逻为主要内容，在日常管理和发生突发事件时能够运用所学的技能保护公司财产以及自身安全。

2、培训要求

1）保安理论培训

通过培训使保安熟知保安工作性质、地位、任务、及工作职责权限，同时全面掌握保安专业知识以及在具体工作中应注意的事项及一般情况处置的原则和方法。

2）消防知识及消防器材的使用

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3) 法律常识及职业道德教育

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4) 工作技能培训

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