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发布时间：2024-04-19 17:13:31 来源：文档文库

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Unit2ThePowerofWordsThePowerofaNoteOnmyfirstjobassportseditorfortheMontpelier(OhioLeaderEnterprise,Ididn'tgetalotoffanmail,soIwasintriguedbyaletterthatwasdroppedonmydeskonemorning.WhenIopenedit,Iread:"AnicepieceofwritingontheTigers.Keepupthegoodwork."ItwassignedbyDonWolfe,thesportseditor.BecauseIwasateenager(beingpaidthegrandtotalof15centsacolumninch,hiswordscouldn'thavebeenmoreinspiring.11kepttheletterinmydeskdraweruntilitgotrag-eared.WheneverIdoubtedIhadtherightstufftobeawriter,IwouldrereadDon'snoteandfeelconfidentagain.Later,whenIgottoknowhim,IlearnedthatDonmadeahabitofwritingaquick,encouragingwordtopeopleinallwalksoflife."WhenImakeothersfeelgoodaboutthemselves,"hetoldme,"Ifeelgoodtoo."Notsurprisingly,hehadabodyoffriendsasbigasnearbyLakeErie.Whenhediedlastyearat75,thepaperwasfloodedwithcallsandlettersfrompeoplewhohadbeenrecipientsofhisspirit-liftingwords.Overtheyears,I'vetriedtocopytheexampleofDonandotherfriendswhocareenoughtowriteupliftingcomments,becauseIthinktheyareonto
somethingimportant.Inaworldtoooftencoldandunresponsive,suchnotesbringwarmthandreassurance.Weallneedaboostfromtimetotime,andafewlinesofpraisehavebeenknowntoturnaroundaday,evenalife.Why,then,aretheresofewupbeatnotewriters?Myguessisthatmanywhoshyawayfromthepracticearetooself-conscious.They'reafraidthey'llbemisunderstood,soundsentimentalorinsincere.Also,writingtakestime;it'sfareasiertopickupthephone.Thedrawbackwithphonecalls,ofcourse,isthattheydon'tlast.Anoteattachesmoreimportancetoourwell-wishing.Itisamatterofrecord,andourwordscanbereadmorethanonce,savoredandtreasured.Eventhoughnotewritingmaytakelonger,someprettybusypeopledoit,includingGeorgeBush.Somesayheowesmuchofhissuccessinpoliticstohisever-readypen.How?Throughouthiscareerhehasfollowedupvirtuallyeverycontactwithacordialresponse—acompliment,alineofpraiseoranodofthanks.Hisnotesgonotonlytofriendsandassociates,buttocasualacquaintancesandtotalstrangers—likethesurprisedpersonwhogotawarmpatonthebackforlendingBushanumbrella.Eventopcorporatemanagers,whohavemostlyaffectedstylesofleadershipthatcanbecharacterizedonlyastough,coldandaloof,havebeguntolearnthelesson,andearnthebenefits,ofwritingnotesthatliftpeopleup.FormerFordchairmanDonaldPeterson,whoislargelycreditedforturningthecompanyround

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