西软系统预订操作流程
发布时间：2024-04-25 14:36:22 来源：文档文库
小
中
大
字号：
预订..................................................................................................................................................3第一节档案....................................................................................................................................31.1客户档案主窗口..................................................................................................................31.2新建宾客档案......................................................................................................................41.3图像资料与相关................................................................................................................111.3.1客户签名及相片的保存............................................................................................111.3.2客户签名及相片的应用............................................................................................121.3.3客户档案与应收帐户的关联....................................................................................131.3.3.1客户档案与应收帐户相关人的设置......................................................................131.3.3.2签单人设置的业务应用.........................................................................................141.4档案与预订的关联............................................................................................................14第二节散客预订........................................................................................................................152.1散客预订基本步骤............................................................................................................152.2房价查询............................................................................................................................192.3散客预订主单....................................................................................................................222.4常见预订实例....................................................................................................................242.4.1VIP预订.....................................................................................................................242.4.2公司、旅行社、订房中心预订................................................................................242.4.3升级处理....................................................................................................................252.4.4UPSELLING...............................................................................................................262.4.5每日定价....................................................................................................................262.4.6一个客人预订同类型客房多间、分房.....................................................................282.4.7一个客人预订不同类型客房多间、不分房.............................................................292.4.8一个客人预订不同类型客房多间、分房.................................................................292.4.9批量处理....................................................................................................................302.4.10同住处理..................................................................................................................302.4.11自用房.......................................................................................................................332.4.12免费房......................................................................................................................332.4.13连通房......................................................................................................................332.4.14长包房......................................................................................................................352.5订单消费统计及预测........................................................................................................362.6修改预订信息....................................................................................................................372.6.1补充信息....................................................................................................................372.6.2修改信息....................................................................................................................372.6.3预订取消....................................................................................................................372.6.4取消恢复....................................................................................................................382.6.5NoShow......................................................................................................................382.6.6候补预订....................................................................................................................382.6.7复制............................................................................................................................392.7更换档案
............................................................................................................................40第三节预订宾客列表................................................................................................................413.1宾客列表主窗口................................................................................................................413.2信息灯................................................................................................................................423.3查询
....................................................................................................................................451
第四节客房可用资源查询........................................................................................................464.1客房可用与占用................................................................................................................464.2实时房情............................................................................................................................48
